Refund before the eSIM is issued
[OWNER_APPROVAL_REQUIRED: confirm if refund is available before the eSIM is issued]
Refund Policy
This page describes refund conditions for digital eSIM products. Fields marked as pending must be reviewed and approved by the owner before being considered the final commercial policy.
✉ Instant digital delivery by email. No physical product is shipped.
After the QR has been sent
[OWNER_APPROVAL_REQUIRED: confirm handling after the QR has been sent]
Defective or undelivered eSIM
[OWNER_APPROVAL_REQUIRED: explain resolution if the eSIM is defective or not delivered]
Device incompatibility
[OWNER_APPROVAL_REQUIRED: explain device compatibility responsibility]
Coverage issues
[OWNER_APPROVAL_REQUIRED: explain handling for coverage issues]
Contact deadline
[OWNER_APPROVAL_REQUIRED: plazo para contactar, por ejemplo 7 dias]
Claim procedure
[OWNER_APPROVAL_REQUIRED: explain claim procedure]
Support email
info@roaming4you.com
Last updated: 2026-07-16