Terms and Conditions | Roaming4You

Roaming4You Terms and Conditions

1. Service
Roaming4You sells digital travel eSIM products. The applicable features, available destinations, duration, and price are those shown on the product page and in the cart before payment.

2. Order and payment
Before paying, you must review the destination, selected dates or duration, currency, and total amount. An order is considered received when payment is successfully confirmed. Payment is processed by the payment providers enabled at checkout.

3. Digital delivery
The eSIM is normally delivered within a few minutes and, at the latest, within 48 hours after successful payment confirmation. The QR code or installation details are sent to the email provided and/or become available in the customer area. If access is not available within that period, contact info@roaming4you.com.

4. Compatibility
The customer is responsible for checking before purchase that the device supports eSIM, is carrier-unlocked, and can install a new profile. Roaming4You publishes a compatibility guide to help with this check.

5. Installation and activation
You must follow the instructions supplied with the eSIM and the specific conditions of the purchased plan. Some plans may start their validity at a provider-defined event, such as installation or the first valid connection. The product page and supplied instructions govern this detail.

6. Customer information
The customer must provide a correct email address and keep access to the order. Roaming4You is not responsible for delays caused by incorrect contact information supplied during purchase.

7. Support and issues
If there is a problem with delivery, installation, or the product received, contact info@roaming4you.com with the order reference and a description of the issue. We may request reasonable information to diagnose and resolve the problem.

8. Cancellations and refunds
Cancellations and refunds are governed by the Roaming4You Refund Policy. It currently includes a voluntary 7-day period for eSIMs that remain unactivated and unused, subject to the conditions and verification described in that policy.

9. Site use and content
Roaming4You trademarks, text, designs, and first-party content may not be reused in a way that implies a commercial relationship, authorization, or representation that does not exist. Product data may be updated to reflect catalogue changes.

10. Changes and mandatory rights
Roaming4You may update these terms when necessary to reflect changes to the service, purchase process, or applicable requirements. Nothing in these terms limits mandatory consumer rights that apply.

Last updated: 2026-10-01